Administrator for the Probation Service Northern Norrland

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, detention centers, and client transport.

The Probation Service Northern Norrland covers Västernorrland, Västerbotten, and Norrbotten counties and has staffed offices in Luleå, Gällivare, Umeå, and Sundsvall. The Probation Service conducts personal investigations and supervises clients who are conditionally released, under probation, sentenced to community service, or monitored with electronic tags/intensive supervision. The Probation Service also works with various treatment programs, in Umeå and Sundsvall also on-site at nearby prisons. Approximately 180 employees and 10 managers work within the Northern Norrland Probation Service to reduce clients' recidivism and thereby increase safety in society.

Read more about the operations of the Umeå Probation Service on our website: Umeå Probation Service (https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/frivardskontor/umea/#verksamhet)

JOB DESCRIPTION

As an administrator, you will be part of a team of four administrators primarily responsible for common administrative tasks. The job also includes staffing the reception and thus plays an important role in preventive security work by being responsible for the office's access to the visiting department. You are responsible for verifying the client's identity, checking the case, and clarifying the client's status before allowing the person to enter our premises. This is to avoid letting unknown or intoxicated individuals into our facilities as much as possible.

You are responsible for, together with other staff, safely refusing clients who pose a security risk. You are also responsible for archives, diaries, mail handling, orders, financial administration, and registration in the client administrative systems. This may involve registering and dispatching decisions and personal investigations based on the probation service's part in the legal chain. Through the reception and office, you represent the Swedish Prison and Probation Service with a trustworthy and correct approach towards clients, partners, and the public. The tasks require you to ensure that confidentiality is maintained while being familiar with the principle of public access.

QUALIFICATIONS

The role of administrator is a service function, which requires you to be service-oriented. For us, this means that you are accommodating in your interactions and have the interest, willingness, and ability to help others and ensure the smooth operation of the organization. You are calm and secure in yourself and can handle stressful situations well. Furthermore, you have the ability to plan, organize, and prioritize work carefully and efficiently so that important tasks are maintained. You are also flexible and can easily adapt to changing circumstances and find solutions in emerging situations. To thrive in this role, you need to enjoy working closely with your colleagues, so we see that your ability to collaborate is very good. We expect you to have good IT skills and a well-developed administrative ability.

It is important to us that you share the fundamental values of the Swedish Prison and Probation Service regarding a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally through your approach. We place great emphasis on personal suitability.

We are looking for someone who has:

• High school diploma or equivalent in administrative or economic orientation, or other education combined with relevant experience deemed equivalent by the employer.
• At least 3 years of relevant experience in administrative work within public administration (relevant experience means within the last 5 years)
• Good IT skills
• Good knowledge of the Swedish language in both spoken and written form
• Driver's license B

It is an advantage if you have:

• Knowledge of the Administrative Procedure Act
• Experience in government work
• Experience in archiving and diary keeping.
• Experience in customer/client contact, for example from reception

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions relevant to the position. The answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you stand up for democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are classified as security-sensitive, and a security review with a background check will be conducted before a hiring decision is made. For certain security-sensitive positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants from diverse backgrounds and experiences. Read more about the security review at: Security Review (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: Military Placement (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the advertisement. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person listed in the advertisement.

We kindly but firmly request no direct contact with staffing and recruitment companies or salespeople of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.